Ordered our Emporer corner sofa and love seat from Sofology 6 weeks ago. Was told it would be with us between 4-6 weeks, fair enough. Today, our deliver arrives, accept it didn’t, just the love seat, no corner suite. Driver has no knowledge as to where it is albeit it’s on his delivery sheet. I speak to the driver services department which is for the delivery driver (who was questioning on our behalf where our settee was), get told someone will ring me back. Wait an hour and nothing. Driver has left by this time. Use their ‘messenger service’ and ask for customer services to call me back, that message isn’t looked at for over 30 minutes. So I ring the store who I bought it from who tell me that the corner suite had to be reordered for some reason and won’t be delivered for another 3 weeks but no reason as to why. Get told I will get a call back. Eventually ‘eleanor’ who can’t explain to me what has happened but can offer a ‘loan’ settee and will email back letting me know what’s happening. NOTHING, NO UPDATE, NO APOLOGY, NO EXPLANATION. YOU CANNOT GET HOLD OF CUSTOMER SERVICES FOR LOVE NOR MONEY. I AM TRULY AND UTTERLY RAGING RIGHT NOW. PLEASE READ REVIEWS AND DONT BUY FROM THIS COMPANY!!! I wish I had read the reviews first. Just won’t be paying the direct debits.