Wish we had seen these reviews before purchasing. Fed up to the back teeth of chasing Sofology ‘ customer services ‘ haha joke of a department up. Reclining sofas came apart soon after purchase and getting them fixed has been a joke. Engineer came out twice, once unannounced, so we were not in, second time, fixed but soon after broke again. Customer service both by email and phone is an absolute disgrace. They cannot even spell or string together an understandable sentence. I have been told that the recliner is ‘like a jigsaw’, fits back into place but you can still see the lines.?!?!?! There’s an inch gap in between my jigsaw pieces thanks Sofology!!!!!! No matter how nice you think the sofas are in store, and how lovely the sales staff are, do not order from Sofology unless you have nothing better to do with your life than chase up endless repairs! Avoid ! Avoid! Avoid!!!!!!!!