I chose the suite of my dreams in March 2018 with the promise the suite could be totally broken down to fit a small entrance. Waited 3months & then donated my old suite! Bare living room - My 1st Delivery got changed, 2nd delivery didn’t turn up, 3rd delivery arrived sofa not broken down, 4th delivery they noticed the corner unit could not break down so took my whole suite back, had to order a totally new unit, got offered a replacement suite, took 5th day off work, delivery failed as they forgot to put replacement on the van, took 6th day off, replacement suite arrived (not broken down) Had to wait another 3 months for new order, that’s 6months waiting & 3 months with no furniture in my living room. New date came for my new sofa, called to confirm that it’ll be broken right down to assemble in the house, The suite arrived NOT broken down & the delivery men left with my suite AGAIN.... it’s been a living HELL!!! An absolute nightmare!