The website is easy to use and delivery of the trial box was quick and simple, hence the one star for getting that right at least. However, I personally do not understand how anyone can stomach the drinks. I bought a box of 6, consisting of 4 different flavours. I will be brutally honest and say that two of them were so bad that just smelling them and having a single sip left me gagging and heaving, I literally thought I was going to be sick. Afterwards, in every case I then had an unsettled stomach for a while. I tried sweetening the drinks and adding other bits like bananas and apples but nothing worked at all. I tried using different kinds of milk and combinations of milk with water, again nothing worked. I've had similar products from other companies before (MaxiMuscle and Matrix were two I believe) and thought they were dreadful. However, in comparison to these, the previous drinks aren't so bad upon reflection. It's a shame because the shakes sounded so promising but they don't deliver as far as I'm concerned. They all smell the same and taste very similar, I don't know how they managed that but that's telling enough that Coffee, Chocolate and Coconut can end up all being the same taste. I will end the review by saying that whilst I understand that people have different tastes and are used to different foods and drinks, I genuinely don't understand how these drinks are popular. For my taste buds and stomach these really do not work at all.