Solar Power Fountain Review Solar Powered Fountain Review Solar Powered Tier Fountain Review Primrose.co.uk Review Firstly, The package/box you have sent arrived torn, ripped, a large 10” gaping hole along the front, bashed up in every corner. My complaint had been previously raised to you twice already, the first time I was informed, I would receive a replacement and was told to ring back the following day to arrange the replacement, (I didn’t understand as I was told I had to call back as you were already aware there was an issue). I did as was instructed, the following day, to my surprise I was told you will only send a replacement if it’s faulty. I explained it is for a Birthday Present and expressed that I am extremely unhappy in having to gift this item in its current state. Well, well, well, surprise surprise. How indignant. I’m absolutely appalled, someone has clearly opened it up, taken out the pump? and re-taped it. The box inside contains ripped up polystyrene and whoever had this item prior to me has most definitely not repackaged it correctly. The main question is....now where is the pump, surely who has had this before me has this stolen from the box as it’s not in there! Solar Power Fountain no pump inside the box! Wonderful... Now today I looked on your website at the same Solar Power Tier Fountain and the price is £199. Now it makes sense, I can see why it was reduced on your website from £199 to £179 and the how extraordinary the item has reverted to the original of £199. What a strange coincidence you send out an inferior item with a major part missing (the pump) in useless packaging and now it’s back to full price. Shocking, absolutely shocking. Clearly we have received a faulty, disgraceful repackaged returned item with A vital part missing The Pump. The only place you can dispose of this is the rubbish tip, there is no way possible you could resell this tat. I cannot believe you are charging money for this rubbish. I’m amazed that what I thought was a reputable company would send an item out in such a disgraceful, deplorable state. Clearly your quality control quite simply does not exist, perhaps a rethink in despatch and quality control should be. When we attempted to assembl the fountain (tat), it is that shoddily made it leans together, all rough edges inside one dish hole was blocked with the fibres, it hasn’t been drilled through fully, it leans over, it rocks and rattles. Fabulous quality....nope. I expected much better service from your company Primrose.co.uk/Meika Ltd. I only wish I had read other customer reviews as I see a steady pattern of dissatisfaction and disappointment. Not impressed.