The service you offer is awful. Customer service is slow to respond & Nicki is a nightmare. No one was available for help only when they felt like it. I didnt even need my certificate legalized and thanks for being a headache by trying to hold it hostage when I decided not to get it legalized. Nice try attempting to get another $200+ from me. They’re from ireland and the government doesnt oversee tefl certificates, so they try to get and extra $200 from you so it can be legalized. Depending on where you’re from if you work in china or vietnam this will be a headache. Use another company. They arent worth it.