"Vey disappointed with their delivery service which is awful. I ordered quite a large mirror which came on time in 3 days however it arrived late in the day by 3 hours. I did not receive any notice or update to warn me of any delays, the van turned up at 10pm and without checking which hour to deliver the parcel it went round knocking on every door on my street which was highly embarrassing and unprofessional. When the delivery man eventually did arrive to my doorstep he did not apologies for returning up 3 hours late; nor did he give a reason instead he was rude and abusive at my doorstep which I was horrified with. He refused to give his name and was shouting across my road once he just handed the massive mirror to me.
I am very saddened by this experience which I have experienced by ordering from this company to know the delivery service Is this poor and to be honest quite frightening. Which is a shame as I have decided to keep the mirror as I do not want to go through that torture again by returning it, I did want to order 2 cushions from there website but to honest I am actually frightened to do so.
I am a heavily pregnant women with a 2 year old son who I had to keep awake past his bedtime just so I could accept the package and was not notified of any delay and on top when the product did finally come it came with a rude and abusive service which has scarred me in my condition.
I raised this to the company themselves not a single person replied back to my email to apologise or offer anything as a good will of gesture which is even more shocking as I thought they were more professional, guess I was wrong."