If i could honestly give 0 stars I would. I have never in my life experinced such bad customer service. I made an order in store and was told that the items would take 3-5 working days to arrive. I then recieve an email to say that my order has been dispatched, then I get another email to say that one of orders was cancelled due to it not being available in the warehouse (which is understandable). I got a refund for that unavailable item. However, the problem happened with the item that was meant to be dispatched. 7 days later and I still hadn't recieved my item. At this point i didn't need the item no more. When it finally arrived i didn't need the product no where as i managed to buy it elsewhere. I asked for a refund and again was told that it would take 3-5 working days to arrive in my account, 7 days later I still haven't recieved anything. I've had to call customer services over and over again to get this sorted and was constantly promised and assured that the refunds would happen however nothing has happened yet and it is rather absurd that such company makes fake and empty promises. By far the most exasperating and disappointing service. I do not reccomend them at all! All i got in the end with a bunch of "sorry's". Not good enough. Sorry.