Very disappointed with them. They charge so much for furniture which breaks within half a year, when trying to claim it we had to pay 50 quid from our own pocket for him to evaluate. He established a manufacturing error in two sets of furniture and passed on the report to made.com. They now say they can collect the furniture for a redicolously low part refund and we would have to order it all new to pay full price and delivery costs??? It took weeks to even get in touch with their customer service not mentioning the time it took to get an answer. We will take this further and never order here again.