Quality is ok, price is high, styling is good, customer service is bad, company seems like a mess. All items took longer than their maximum times to deliver. Bed came with the wrong parts, and they tried to make it out that I was just putting it together wrong (took a long time with photos for them to understand the problem and be willing to fix it) Comparison to Ikea: Made's stuff is more stylish, and is built a bit better, but also seems like it won't last as long as Ikea. It's obviously more expensive, but the company isn't as dependable -- they're just ordering from factories in China (and sometimes forget to remove the original waybill from the Chinese factory haha) and so don't have the quality control system down.