Susan
Logs are great and delivered quickly. However the reason I haven’t given 5 is that on both occasions I’ve ordered, the delivery firm palletways have not delivered well. This may be partly because the pallet of 76 netted oak logs is too big for 1 man to handle. First load he decided to deliver in middle of yard rather than backing up as we had suggested. Having got pallet on the machine it would not pull on the hardcore so he just left us with it in the middle of the yard! Load 2, early morning, he did back up but pallet was right at back of van and he got out to edge but couldn’t get it down or push it off so he unwrapped the plastic and tipped them on the ground in the pouring rain. My husband tried to cover with tarpaulin but wind kept blowing it off. We are in our 70s and had to wait till evening for someone to move them. By which time many of the logs were very wet. It is probably a 2 man job for larger pallets. I will only buy again if they can split load into 2 pallets for the same price as delivery is clearly a problem despite good access and a large turning yard
3 years ago
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