I purchased the JetKids Bed Box from Kids Travel 2. I was extremely impressed with the customer service provided. Initially there was an issue with the delivery being picked up by a neighbor and Krishan at Kids Travel 2 went out of his way to track down the Bed Box and forward it to me in Canada. Krishan went above and beyond to make sure that I was a happy customer! My 4 year old daughter loves her new Bed Box!!! We used it to fly over 30 hours and she slept so soundly on the plane. She loved unpacking her own bed on the plane and it made traveling through airports so easy. She loved sitting on the suitcase and rolling herself along. I am so happy with the JetBox and Kids Travel 2.