I joined them last year as I assumed everyone provides the same excellent service I used to have for over 15 years with another mobile providers, but only to experience the worst service: receiving emails delayed, people not being able to reach me even when we both were in good reception areas and only streets apart and them getting the same message that my number does not exist, or me not being able to make phone calls sometimes despite switching on/off numerous times. More recently the Samsung A7 phone had a new software download and ever since cannot even upload pics/videos on my PC as easily I used to do in the past, nowadays taking hours trying all kind of 'tricks'. Customer service is atrocious and worse they expect you to realise in 2 weeks upon taking the contract with them. They are con merchants who say repeatedly 'you have goon in and out reception in your area'. Utter liars who want to make money on your back.