I am livid with the lack of help when it comes to the received unwanted premium texts from 65333. I didnt sign up to anything and yet a lot of ID customers are getting charged £4.50 for each text received £13.50 total. Called the company who issued the text on 02035146943 and told no refunds. ID have a responsibility to protect their customers from fraudsters. I have signed up to nothing and I am clearly being conned out of money. ID refused to help in anyway with reversing these charges... I think you have lost a customer for life, I have been with ID for a long time and this is really sad that loyal customers are treated this way.