I was pushed into a sim plan at two years ago and they have been draining me dry ever since. I had an anxiety disorder of which I told the man, so as to let him know why I would nod instead of give a full sentence answer because speaking in public made me feel like I wanted to throw up. He accpeted this and proceeded to push me into a sim plan I did not (and never did) need. I was so flustered I started having a panic attack on the shop floor and he calmed me down (little to my knowledge he had already put through the order for the sim plan as he had my details because I was also there buying a cheap phone.). I did not (and never have had) the money to pay £6 a month for TWO YEARS. And they give you no way of leaving the contract (unless you want to pay the full price of staying int he contract??) I was finally ale to cancel it today as the standing charge of quitting was now just £8.48, but it took me 30 minutes on the phone to do this, and was told they could not send me any confirmation of what was going on!!! I had to email someone else and wait for their reply to see if I am ALLOWED to receive a confirmation email of my account being cancelled. Absolute rubbish. Don't ever enter a contract with them.