Nothing wrong with the sales part of the process, polite, knowlegable guy and happy with kitchen quality. The installation was another matter, completely incompetent tradesman. I've been in tears for days since he left on Sunday with what he considered to be a finished job. Except his work was so poor, I now face further cost in getting someone else to come and fix what can only be described as botched job. Now I am all cried out, my tears have been replaced with absolute fury. I feel let down and betrayed and having spent what I consider to be a massive amount of money, I have kitchen I currently cannot use; the doors are not right, the drawers don't open/close, all of the finishes are sloppy and I cannot quite believe Howdens passed this particular individuals number to me in the first place. Don't you carry out checks on their level of competency? I am devastated this has happened and I daresay that Howdens wont be remmotely interested in any of this having made the sale. I am thoroughly disgusted and regret choosing Howdens in the first place.