Bought Freedom stick from Hoover's website in Nov 16. In April 17 brush stopped working blue light ff. called Hoover was told someone would get in touch to arrange replacement. No call so month later called again. This time a new filter and stick would be sent in 10 days. After 2 weeks and applicance cutting out all the time called them again. Someone from Resolutions will contact me in 48 hrs.. 4 days after still no call. Will now get in touch with Trading Standards because I want my money back. Dont buy Hoover products
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