DO NOT USE THIS COMPANY I had a device valued at around £100 and sent it in, carefully wrapped and packaged. They then reduced the valuation to less than a third of the original quoted price, despite by their own admission the device being in the same condition I described to receive the £100+ quote. I asked for my device to be sent back. They then revised the quote, almost doubling the reduce offer but still half of the original quote. I asked for me device to be sent back. They the revised the quote again, increasing it to more than double the first reduced quote and not much off the original quote. By this point I no longer wanted to have anything to do with Handtec as this seemed very wrong as they were clearly deliberately reducing the prices they would give people to a fraction of the original quote to swindle people. I asked for my device to be returned. This was more than 2 weeks ago and I still have not received my device back. In the meantime, I have been sent someone else’s device by mistake, which was more valuable than my own but that I returned on the basis that they may have tried to dupe someone else and they were trying to get their property back too. I was told that my device would be grunted on 24 hour delivery. It has been significantly more than this and I still have not received my device back. So all in all AVOID HANDTEC! At best they will try and screw you out of the true value of your peropty, at worst they will take your property, not compensate you as promised and not return your property.