Hi, thank you for your comments and we're sorry to hear you felt this way. The florist had run out of flowers for that day so unfortunately had to reject your order. We have looked into your request and found that the issue was handled by the florist at the time with a full and immediate refund. If there is anything else we can do to help in the future please get in touch at email@example.com.
We'll call you shortly. If you'd like to speak to us right away, please just call us on
0116 350 0610 .
Alice, Customer Support