Colin Jones
switched to economy energy around July 2018 Within 3 months my projected usage costs went up nearly 40%. switched suppliers as soon I was notified of tariff change. Phoned up 4 week later to be told I have credit of £260, in 3 months?? Anyway, try getting you month back. Its no Jan 10th and I am still being fed lies about my refund.Customer services openly admitted that ex customers are still waiting Since July 2018 and still waiting. Going to look into taking a small claim against them to get my refund. Last call, I Spoke with Lyndsey from Customer services and was basically fed a load of lies about my refund working up a spreadsheet. This is surplus money owed to customers probably sitting in an account earning interest, yet we are having to wait 7+ months fore the refund Absolutely shocking company, use at you own risk
Helpful Report
Posted 10 months ago
Economy Energy is rated 1.10 based on 162 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial