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"I switched from economy energy on the 4 October 18 with £524 credit on my account. They then took direct debits out on the 15/10/18, which were immediately cancelled. Contacted them on 4/11/18 to be told that my refund had been sent to the finance team and would receive an email 3 days before being credited with monies owed. Still awaiting the email. Started the complaints process on 9/12/18 to be told it was with the finance team and the complaint was closed. Will now complain to the ombudsmen. Don't touch them with a barge pole and if you are unfortunate enough to be with them and have credit on the account cancel your direct debits and run it down before leaving."
Economy Energy is rated 1.10 based on 160 reviews

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