Anonymous
Changed supplier on 4th Sept and final meter reading was sent. I am due £170 approx. as they overcharged me and put up my direct debit without my consent. I have not yet had a final bill although they sent me a bill dated 1st Oct. Have been advised that it takes 6 - 8 weeks to generate a final bill. {Nonsense of course} and then a futher 28days to refund moneys due. Have phoned and used online chat without any success. Note from other comments that I not alone in having these problems. Have ticked Not applicable as I have not received refund. Not a good company to deal with and would not recommend them even when original process to change to them went OK.
Helpful Report
Posted 1 year ago
Economy Energy is rated 1.10 based on 162 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial