"Visited the Falkirk Retail Branch on Saturday and whilst the coffee and cakes were excellent, the pork sausage bap which I had was very poor in quality! The sausage was edible but the bap didn't appear very fresh to start with and once it was toasted it became very hard. Most of the top half flaked off onto my plate and I was only able to eat the centre of the bottom part as the edges were too hard to eat. I should have taken it back but was too hungry to wait for anything else so I just made the most of it! Lesson learnt though and I won't be having it again."