Would give 0 Stars if we had an option - We are the owners of Aspect Doors and Windows and was approached by Jodie from Alpine who offered us an amazing deal with a quick turnaround for our customers Bi-folding doors. We were promised delivery in 2 weeks from the order date, this meant our customer should have had his doors on the 23/09/2019. On the 19th of September after calling to make sure the delivery date of the 23rd was still going ahead we was informed that there had been a restructure of managers/staff and this had led to the delivery date being changed to the 7/10/2019, we had lost trust in them at this point but was assured by Jodie that the delivery would 100% going ahead for this date. This morning (7/10/2019) our customer called to ask what time the door would be delivered, we called Alpine only to be told that there was a meeting on Friday with the CEO's and that the delivery date had been put forward to the 18/10/2019!!!!!!! We were not informed of this and had to find out on the day the delivery was due to the customer. They were incredibly efficient when it came to take our money, but we've have had to phone them a total of 6 times already today chasing answers. We now have our customer understandably high rate at this news as he has his fitters booked in to fit the doors! This is not acceptable and not the way we work as a business. Our customer has now pulled the job so we have asked for a full refund of monies only to be told that they will not refund us as the profile has already been ordered for the job!!! The door has not even been put into production yet!!! I have even had to result to finding Peter Davison and Richard Howells (Directors of the company) on Facebook (Not how I like to conduct business but was left with no choice after the office staff point blank refused to give me their contact details) only to be blocked straight away!!! DO NOT DEAL WITH THIS COMPANY, we will now be seeking legal action along with the others that have been lied to by this company. Read the reviews before us before even thinking about ordering with this company!!!