We paid a deposit for our new ALUK sliding doors in March 2018. AA attended and undertook 2 site visits to survey. Out of the blue AA then cancelled the order in October 2018. To get the order back on track the price went up by nearly £5k. We were desperate so agreed to this. We foolishly also ordered a roof lantern from them as well. They cancelled this order 2 days before installation as their supplier had ceased to do business with them. Our doors were due to be installed this week on Thursday 6th December. They first tried to make us pay an increased incorrect deposit which was based upon the cancelled roof lantern, then they sent an updated contract on the Friday before installation wanting payment of all the money before installation took place. We suggested 50% before and 50% on the day after installation. We were so nervous as they had failed to provide any evidence of successful installations elsewhere and all reviews below were exactly what we had experienced. Low and behold 3 days before installation they cancelled the order. They have totally ruined our 2018. We have 3 young children who are living in a house which is ice cold and not secure, and they genuinely couldn’t care. They have ruined our project forcing a delay of its completion by months. AA are the worst of the worst. Incompetent, rude, deceitful individuals who have sought to obtain monies under false pretences. They clearly have major financial issues as their suppliers are pulling away from them, and it is clear that they had no intent on delivering anything they just wanted payment. Josh is a joke. He called once during the 9 months of painful discussions - always unavailable. When he did call he had no idea of our order and took no responsibility. Company House has them down as a new company with no financial stability. Stay away they will genuinely ruin your year and your project.