I attended one of Rob's LinkedIn workshops today which I found extremely useful. I thought that I was fairly ‘au fait’ with LinkedIn but Rob showed me some new aspects of the tool which I have not previously been aware, specifically the use of personal notes against my contacts. Following our workshop I shall be trying out this feature of the tool and will also be asking for personal recommendations to enhance my profile. I look forward to putting some of the things that we learnt today into practice and would certainly like to use Rob's services again. I shall be recommending the workshop to some of my clients who are keen to understand the social media environment and maximize its benefits