Cannot recommend Wren highly enough, every aspect from start to finish has been almost effortless. We starting renovating our entire house over a year ago and got a bit too excited and went to plan our kitchen last May. Our kitchen designer Graham Johnson at the Chelmsford store was extremely helpful and listened to all of our wants and needs for our new kitchen. He was very knowledgeable in all aspects of the design, and although he had to wait a year for us to be able to come back in to finalise the design due to various delays on our house, he wasn't pushy and nothing was too much trouble and even helped us tweak the final design to accommodate my highly annoying symmetry OCD :D. The free home measure was conducted efficiently by Mark Jones and he even left his number with us in case we needed to ask any questions about installation, which was very helpful as we were installing it in a new extension so needed to know the measurements for the wall brackets so we could put some fixings in before the plasterboard went up - a quick call and our question was answered straight away! Delivery was also seamless, everything arrived early on the day we had booked and it was all meticulously checked off and carried up our steep drive with absolutely no complaints from the team. We had one item that was incorrect and a panel that was unfortunately chipped when we started to install it but one phonecall to the customer service team and it was immediately rectified. Their communication is fantastic and we are kept up to date by email and text message at every stage. As we were going along with the installation we discovered another damaged panel and a piece of trim that wasn't long enough, but after getting back in touch with Bethany Campbell in the customer service team she again ordered a replacement for us in record time with no trouble at all. Highly recommend everyone at Wren and thank you for making my dream kitchen a reality!!