I wanted a clear phone cover with my name printed on and what i received was a clear case with a white background and my name printed on. I wrote an email to explain and the reply said that you have to select to take the back ground off. This wasn't at all clear on the website. They then said the would send me a voucher for discount off another case. I explained that this wasn't acceptable as its not what i ordered and the quality of the print was poor too. I asked for a replacement or a full refund. 3 weeks later and 3 emails to them i still haven't had a response and i'm left with a poor quality phone case that's too embarrassing to even use. I can't believe i wasted £15 on this! Poor quality products and even more abysmal customer service! Would not recommend to anyone.