I placed my order on 2nd September, first of all I was not updated that the tunic I ordered was out of stock and the dispatch time had been changed, then they called me to say that the big back logo couldn’t be done due to a pleat in the back of the tunic, so they’ve placed my order on hold, even though I have emailed to say I still want it I am yet to receive any emails back, the took the payment of £40 on 3rd September, we are now 12 days later and I still have not received the tunic or got a response as to when I will receive it. Personally the company should not take payment until the item is shipped and should keep customers informed of what stage their product is at. Extremely disappointed in the service and will never ever use this company again.