Here's an honest review: The ease and speed of the order/delivery was great, the tints are of good quality (I ordered the 2ply). My only complaint would be that the pre-cut tints weren't cut to the exact size so it made it a little bit difficult to apply properly without it being creased in some areas - this is heavily dependent on the type of windows your car has. My advice would be that only purchase this if you are good with DIY and if your windows don't have a huge seal around the side of the window (because it's very tricky to get the tint to slide perfectly between without damaging it). With all that being said, the customer service from this company is probably the best I have ever experienced from a business. The response time from Michael as well as his understanding to my situation was unparalleled.