David Kent
My bat detector microphone failed during a dawn survey and knew that I had a group of dusk surveys starting in two days time. I was not in a good place as I did not have a spare, but my equipment was less than a year old. After my survey I contacted Martin by email and he called me back on the same day, a few hours later, after a quick nap. He told me he did not have a part in stock, but had already contacted the supplier on my behalf. The next day I received a replacement part, free of charge and express delivered from Switzerland. I thought it was amazing, and could not believe it was resolved so quickly. Due to Martin's exceptional service I was good to go with the surveys, and I really would like to thank Martin and Wildlife Countryside Services for making the dusk surveys happen.
Helpful Report
Hi David,
I'm pleased I could help you out so quickly as I always strive to give the high level of service that I would want myself.
It's when my clients have a problem that I really have an opportunity to show that our customer service is so much better than other suppliers.
Thank you for taking the time to write such a detailed review for us.
Warm Regards,
Martin.
Wildlife & Countryside Services is rated 4.88 based on 109 reviews

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