Paid extra for allocated delivery slot 7am till 12, delivery does not arrive till after half 2, tried calling to find out when delivery will arrive but you only get a automated message telling you that your order will be with you shortly. Sent an email to Wickes customer service asking for a refund for delivery as it was over 2 hours late and I receive a rather abrupt response several days later suggesting I am a liar and that they have a tracking device that says it was delivered at 11.48am and that I signed for it. Obviously I fire an email straight back demanding I be reimbursed my delivery charge as this so called tracking device is a load of rubbish, and I also state that I will be taking this matter further as I did not sign for the delivery at all, so who ever did has committed fraud, They are just not wanting to refund anything, not even a small £5 delivery charge, even though I spent a fortune on flooring, tight gits!!!!!!!!!!!!!!!