Everything went wrong from start to finish with our new bathroom, no fitter to do survey for over a month, cancelled deliveries, Part delivered, Extra bathroom suites being delivered after the fit. The only good thing was the fitter who jumped in and saved us by sourcing another bath and putting a temporary toilet in, After Wickes lost our new bathroom!!! and customer service informed me the fitters would have to put our old one back in until the delivery could be made!!! The fitter had taken away the old bathroom suite and re-tiled the bathroom!!! disgusting way too many issues to put on here regarding our experience do not bother