Graham Reinelt
This supposed bin store is the worst product I have ever bought online. The wooden materials are as cheap as they can possibly find, akin to balsa wood. Those parts that were pre- assembled were held together with flimsy and often bent staples and the rest are supposed to be self assmbly according to a "manual". The manual has been photocopied so many times it was in places difficult to see and the language was incomprehensible.The kit came complete with a package of screws and bolts, which was unsurprisingly incomplete. When I phoned to complain I was promised another pack which also came incomplete. When the unit was finally assembled it was obvious that the design was faulty, you either have to push the bins in handle outwards ( in order to be able to remove them smoothly) in which case the swing lid becomes useless as it opens in the opposite direction, or you have to push the bins in with the handles at the rear making full bins difficult to remove. The design only allows the swing top to be opened to about 30 degrees, before one piece of wood crushes another.on complaining I was told to send photos so that " our designers can improve the product". Here's a clue, sack the "designers" and start again trying to make a useful product. Needless to say the flimsy finished article came apart in the first gust of wind. It has now become my most expensive kindling wood. A poor product and poor service
4 years ago
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