The service provided by Which?Mortgage, which has been absolutely superb from start to finish. I initially contacted our mortgage provider about remortgaging our property in order to release funds for our house extension. We asked for a product that could be repaid early with no limit on over-payments but they were not at all helpful. When I rang Which?Mortgage I spoke to Nick who understood completely our needs and explained carefully and clearly the options available to us, and the pros and cons of each. Right from the outset I felt a strong sense of trust that the advice being given was sound and knowing this was impartial gave us great reassurance. Having explained that we needed funds as quickly as possible, Nick passed us on to Naresh who was absolutely brilliant in guiding us through to the completion stage. He understood that we needed funds as quickly as possible and regularly updated us on the progress of our application. He responded to emails within just a couple of hours and when he promised to get back to me, he always did so extremely promptly. I will definitely recommend Which?Mortgage to others. The whole process was just so easy from start to finish. We are now looking forward to completing our house extension !