The chair itself was wonderful and the service was just as they said it would be. Delivered early on one day and collected early a week later. What I took exception to was being charged for two weeks (which they claim is standard) when I only needed the chair for one week as my mother was visiting for one week but I HAD to pay for two weeks! The chair was returned after a week so I and someone else is paying for the second week. Not good business practice. And so for that reason I won’t be recommending this service. The Red Cross do chairs for a donation which I will use the next time.