From the moment I contacted Wheelfreedom to the final confirmation of delivery of the Wheelchair - which fortunately was utilized for my mother who has now been the very fortunate recipient of a new ceramic hip even at 95 years of age she is doing extremely well on a stable left leg !! - Wheelfreedom has been 100 percent wonderful to work with. I do not say this to flatter but have been treated with dignity and absolute professionalism meaning my trust and appreciation are truly 5 stars and would again like to thank the 'team' for their goodness. Thanks again. All the best. M