Stephanie Charnock
Great service from Bromley store, less so in Ashford. Loved the colour (silver) and design of our dresses (two bella and two thea). All bridesmaids tried them on in the shops before ordering. Ordered in Jan for June wedding. When they arrived, one was labelled as a size 14 but was too small for the bridesmaid so she went to shop to compare with their size 14 wrack dress which fitted perfectly which therefore means that the dress was made labelled incorrectly. So disappointing. Not enough time to order a new one. Wed2be gave us a size 18 dress which they had just received to put on the shop floor and paid for the seamstress to make alterations. Bridesmaid felt was too baggy and looked unflattering. In the end, she took the size 14 from the shop wrack which had small stains on and obviously had been tried on by 100s of people. Wed2be again paid for seamstress alterations. Apparently staff were friendly and helpful in the shop (obviously not their fault the dress was mislabelled). All caused a lot of stress and it was a slightly different shade from the other 3 bridesmaids. Receiving £30 back from wed2be but that doesn't even cover the cost of the 3 return train journeys from central London to Bromley that my bridesmaid had to make.
4 years ago
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