They received my phone on Monday (31st July). I got no communication with anyone and I had to message them first. It was approved on the same day (Thursday). I was told I would be paid by on Friday (4th August). It's now 7:10PM on Friday and I've still not been paid. The person I spoke to couldn't even confirm to me that the payment would be made today, despite being told it would. I was also told I would get a call to let me know what's going on by 7PM. Didn't happen. I also was told if it doesn't go in, it will be in Tuesday. This is simply not good enough.
Helpful Report
Posted 2 years ago
Hi Jamie
iPhones that are sold on the secondary market on many occasions may be blocked or locked to a network. We rely on a system via Appl to check the network status and also if they are blocked or not. Sometimes this system can be very slow. I spoke to your mother on Friday on the phone and explained this to her and offered to send the iPhone back free of charge fully insured. We are still waiting for an answer from Apple as to the status of your iPhone. We will pay you as soon as we get an answer. You need to appreciate that we are not able to just pay for phones until we are sure they are legitimate and will not get blocked later.
I am however sorry for the break in communication this should not have happened and we will take your comments and try to build on them.
I hope to solve the issue as soon as possible and have you paid for your item.
WBAE.Com team
Posted 2 years ago
WeBuyAnyElectronics is rated 4.55 based on 187 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial