SCAMMERS! SCAMMERS! SCAMMERS! Do not buy anything from them, especially phones. They would find thousands excuses not to accept the item back under the warranty. I bought iPhone from them in August and it stopped working after 3 months. I could not switch it on, it went completely black. I went to the Hounslow branch in London and wanted them to repair it, or give me replacement/refund but they refuse it. First thing they said to me is that I could have brought a different item as they cannot prove it it's theirs. The phone was not switching on so they were unable to check IMEI number. It was my word against theirs. I lost £400 and they did not do anything to help me. If they are selling the phones they supposed to have a way to prove it it's theirs. Why should I prove it? I brought the phone in the original box and receipt from them. What kind of business it is? They are making money cheating on people. They will give you 24 months warranty but would do anything just not to accept the faulty item back. Liars. Also, when I said I paid £400 the blondie said to me I didn't pay her so I said I paid the business you are working for and you must be getting a salary, she just laugh at my face. When I said I want to talk to a manger they told me he's not there and would not provide me with a number. They told me to email headquarters. Horrible, horrible customer service. I ended up with a faulty item and £400 out of my pocket. STAY AWAY FROM THIS COMPANY. CONS