I lost all the data, pictures, videos and work files I had on my phone because the staff member forgot to tell me they wipe phones when checking them. I was not offered any format of genuine apology, the manager didn't even try and attempt to show me how to restore my phone after me repeatedly telling them it wasn't backed up. I am disgusted that they watched me stand there crying over the loss of irreplaceable memories without being able to show any care.
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