I very much doubt the 5 Star reviews are genuine. Pay close attention to the bad ones. They seems obviously fake because of the such precise and carefully chosen wording and also because it in no way mirrors my experience. The initial design concept was supposed to be within seven days. After ONE MONTH of appallingly bad communication and being told numerous lies about delivery I am in receipt of three (supposed to be 5) exceedingly poorly put together pages of text that an amateur could have created in the space of a couple of hours. You could argue that there has been no design work whatsoever as it is mostly text based. Their complaints handling is non-existent and I got into a row on at least two occasions. Not at all professional. The terms and conditions are not transparent - do not be fooled by the 100% satisfaction and money back guarantee so be careful what youre signing up for. Now six weeks after initial instruction I still have no website and there isnt even anything good I can take from it so I am back to square one. I am awaiting a partial refund but ive been told so many lies that I would not be at all surprised if I dont receive this as promised which means it has been a complete waste of time and money and an unpleasurable experience. Be very wary using this company.