“After paying over £500 for a web site, I get a link to 1 page (no access to me web site) and an e-mail requesting the balance (which is paid within 5 mins or request). After payment is received I received an e-mail wanting my content to continue the process. However the content was to be handled by Hayley Friday (website success manager) ONLY after my flyer & business card design was completed so I could promote me new business. I have tried for 3 days to contact someone to help by contacting 3 different departments only to be lied to about names of the owner (but not allowed his e-mail address or contact details) so how can he sort it out if he’s doesn’t know have a problem as I can’t contact him. I have sent an e-mail EVERY DAY to Hayley Friday with no reply (even though I was told she was supposed working from home and has access to her e-mails). I have e-mailed billing Thomas Scott (Business flow & accounts) for help and been ignored (even though he e-mails me no problem for payments). I have e-mailed Ryan Spencer (business development) who set this whole process up for me in the beginning and again been ignored. I have even e-mailed Anuj Garg (web developer) who has been carrying out work on my alleged web site and has been in touch frequently until these issues arose and amazingly I’ve been ignored...... so web creations I have proof of all e-mails sent and received (so it will have to be a good excuse for 4 members of staff ignoring me and not one offering any support or help) BUT I am posting this hoping someone reads this and corrects these issues and makes this situation right.”
Posted 10 months ago
We have made contact with Roy and things are on the right track. We look forward to seeing his site live in the near future.
Posted 10 months ago
Roys' site went live in one month and looks great!
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