Too big to care. We visited Webbs in mid July and saw a gorgeous garden hanging cocoon chair. We asked if we could buy one, to be told they were out of stock. We asked if we could buy the one on display, to be told in a patronising way, that no we could not because they had a large amount of stock coming in and how would they be able to sell that stock without having one on display for people to look at. I asked why they couldn't take one out of the stock coming in to put on display. She refused this also. She had a half-smirk on her face and was adamant that we were not going to buy the one on display. I asked if she would check with her manager, which she duly did, whilst telling me, she knew exactly what her manager would say. How rude and how narrow-minded can a big company be? Well they've missed out on our £499. We found exactly what we wanted from Highfield Garden World, where the staff were helpful and most pleasant. So, needless to say, we will not be in a hurry to visit Webbs again.