If it was possible to give a 0 star review - I would do so. The price offered on my car was a third of the online valuation; a complete waste of time and effort. A business that actively looks to takes advantage of vulnerable people by offering lower than market value to those in desperate need of cash. The stock customer service responses claiming to be ‘sorry’ for discrepancies in pricing and disappointment, are a masterclass in poor customer management. They say nothing, promise nothing, and offer no real value. No better than a payday loan company. Overall appalling, and depressing experience. Use this company at your peril. Or rather DO NOT use this company.