Arrived at Northampton branch where a completely useless idiot proceeded to run at what he believed to be a scratch. If he had continued a scratch would have appeared with there being dust in the car. Then went in to say he would have to reduce the offer by almost £500 as "we buy any car would replace the panel" what a joke a teaspoon of t cut would have removed the scratch he put on door. A complete scam. Take my advice avoid the place. The guy in Northampton branch is a jumped up little jobs worth. Philip Schofield must be so proud he put his name to advertising this company!!!