Very impressive from start to finish and I would not hesitate to use them again! Initially I contacted them by email, very quickly I received a call back. On that first call it was very clear that they completely understood what I was looking for, they shared some great ideas and followed up a few days later with a very inspiring proposal that more than completely met my request. It was clear that this was a proposal designed for me and not a standard off the shelf holiday they were trying to sell me. They were very happy to work with me as I tweaked a few things and even up to a few weeks before we left they booked some additional activities I thought about. Before we left and while we were on holiday they checked in that everything was ok and if we had any questions. There was no need, their planning and arrangements were perfect! Everything ran as they said, everyone was expecting us and everyone knew what we were doing. All the hotels, restaurants and activities were first class and superior to other similar options we observed others doing while we were away. Thank you Leonie and Carmen - both brilliant and a total pleasure to deal with.