Disappointed on arrival as accomodation was very late in availability, the bottle of wine was hardly compensation. Ever thought of a staggered access time? Checked out evening before as 9.30 am departure too demanding with young children to get ready Lodge "HALES" was exceptional although hot tube did not seem to be serviced during our stay Are the visitor reviews ever read? It seemed that a high percentage referenced there not being an electric kettle. It was painful boiling water using the leaky kettle provided, fifteen minutes plus to boil on the gas hob! Shower water temperature variable, I think due to poor water feed balance.......? However, overall an acceptable experience.