Samantha Cleaver
I placed a order and never received a confirmation email I’ve emailed them many times and have no response they have taken the money for my order I’m still waiting
Dear Samantha,

Please can you email zi@wavedirect.co.uk, she will be able to give you an update on your order. We try to reply to all emails within 24 hours but at the moment the sheer volume of emails is unprecedented. We have staff working the weekends to help our customers and ensure they get their spas on time. Further to this DPD are running slow on SPA deliveries sadly and delaying collection and delivery times, we are truly trying out best to get all the spas out to customers on time.

Once we get the issue resolved we kindly ask that you update your review.

The Wave Spas Team
Wave Spas is rated 4.55 based on 225 reviews

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Alice, Customer Support

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