Andrew V
When ordered my hot tub showed end May delivery. This was changed to end July without any notification. When I contacted support they informed me that the July date was for new orders only and that mine would be end June. It arrived mid June. The dates are unimportant really but the quality in your customer service is really proven when things go wrong or your ability to inform customers when things change. I feel 3 is appropriate because actual conversation with support was fine, the supporting processes need some work.
2 years ago
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Wave Spas has a 4.8 average rating from 4,858 reviews

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